3way Privacy Policy – User Data Protection

Information Collected

At 3way, we collect information you provide directly when registering an account, including your name, email address, phone number, and payment details in Malaysian Ringgit (MYR). Additionally, we gather device and browser data such as device type, IP address, browser type, and approximate location to enhance the user experience.

We also use cookies and tracking technologies to gather usage information that allows us to customize content and platform features, as well as for security purposes.

Purpose of Data Use

Collected information is used for account verification, transaction processing, sending important notifications, and enhancing and personalizing our services according to customer needs. It is also used for internal research and analytics without disclosing individual customer identities.

Cookies & Tracking

3way uses cookies to enable website functions like persistent logins, saving personal preferences, and tracking site traffic. You can adjust your cookie settings through your browser, but this may impact your user experience.

We do not use cookies for third-party advertising purposes, and we comply with industry privacy standards in the use of these technologies.

Data Storage & Security

Your personal data is stored on secure servers with the latest encryption technologies and strict access controls. We are committed to protecting your information from unauthorized access, loss, and improper disclosure.

Physical and electronic security measures have been and continue to be implemented to ensure your data is protected according to up-to-date standards.

Sharing Information with Third Parties

We do not sell your personal information to third parties. However, we may share data with vendors or partners who support platform operations, such as payment providers, all bound by strict confidentiality and data security agreements.

In certain situations, data may be disclosed if required by law or authorized authorities.

User Rights

You have the right to access your personal data we hold, request corrections, or deletion. Please contact our customer support to exercise these rights. We will respond within a reasonable timeframe in accordance with Malaysian law.

We encourage you to read and understand this policy and contact us with any privacy or data-related questions.

Privacy Policy Updates

3way reserves the right to update this privacy policy from time to time. Any changes will be posted on our website, and continued use of the platform after updates means you accept the latest terms.

How to Contact Us

If you have any questions or concerns about this privacy policy, please contact our support through the FAQ or our support email address [email protected].

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